 QUALITY OF CARE |
| | COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
See how Northwestern Medical Center scored on more than 30 indicators of quality of hospital care, including these sub-categories:
 Heart Attack Care
 Heart Failure Care
 Pneumonia Care
 Infection Reporting
(A) Surgical Infection Prevention
(B) Central Line Associated Bloodstream Infection Rates
 Nurse Staffing
 Volume and Mortality for Selected Procedures
Procedures compared include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angionplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy.
CLICK HERE for More Quality Data on
NMC's website.
|
 PROGRESS IN ADOPTING SAFETY INITIATIVES |
| | READ ABOUT HOSPITAL SAFE PRACTICES on NMC's website
What you'll find there:
 Survey responses about hand hygiene, surgical site inection prevention and central venous catheter related bloodstream infection prevention (three components of The Leapfrog Group Quality and Safety Survey.
|
 QUALITY IMPROVEMENT INITIATIVES |
| | READ ABOUT QUALITY IMPROVEMENT INITIATIVES on NMC's website
What you'll find there:
What NMC has done to make patient care safer and more effective, including these sub-categories:
 Quality Improvement and Patient Safety Projects
 Quality Improvement Contact Information
|
 PATIENT SATISFACTION |
| | COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
How NMC's patients rated their hospital experiences:
 Inpatient Medical/Surgical Services
|
 HOSPITAL PRICING |
| | COMPARE PRICING FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card Website.
What you'll find there:
 Calculated Charges for High Volume Inpatient Diagnosis
 Calculated Charges for High Volume Outpatient Surgical Procedures
 Charges for High Volume & Common Outpatient Diagnositic Procedures
 Hospital Discount and Free Care Policies
|
 FINANCIAL REPORTS |
| | SEE FINANCIAL INFORMATION ON NMC's WEBSITE
What you'll find there:
Figures on cost of care, cost shifting, comparisons of NMC's financial information to state averages, and measures of financial health:
 Summary of Budget
 Financial Health and Benchmarks
 Cost Shift Information
 Capital Expenditure Information
 Optional Hospital-Specific Budget Information/Contact Info
CLICK HERE to Compare Financial information for All Hospitals
on BISHCA's Hospital Report Card website.
|
 COMMUNITY NEEDS ASSESSMENT |
| | READ A SUMMARY OF THE COMMUNITY NEEDS ASSESSMENT FOR NMC:
This document describes the health care needs of the local population served by each hospital. It is based on data from the Vermont Department of Health as well as input from a public engagement process.
|
 HOSPITAL GOVERNANCE, PROCESS FOR OPENNESS
AND PUBLIC PARTICIPATION |
| | FIND OUT ABOUT NMC's GOVERNANCE
Learn who is on NMC's Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including:
 Public Meeting Schedule
 Contact Information
|
 IF YOU HAVE A COMPLAINT |
| | SEE HOW TO FILE A COMPLAINT AT NMC
Tell us if you are concerned about the care you or someone else received at this hospital. |